bed pkr Privacy Policy — How We Handle Your Data in Pakistan

1Who We Are

bed pkr is an online gaming and sports betting platform operated at bedpkr.bet, serving Pakistani players across all regions of Pakistan. For the purposes of this Privacy Policy, bed pkr is the data controller — the entity responsible for deciding how and why your personal data is processed.

If you have questions about this policy or wish to exercise any of your data rights, you can contact the bed pkr privacy team directly at support@bedpkr.bet. We aim to respond to all privacy-related enquiries within 72 hours.

2Data We Collect

2.1 Registration Data

When you create an account on bed pkr, we collect the following information:

• Full legal name as it appears on your CNIC
• Pakistani mobile number
• Date of birth (for age verification)
• Email address (optional, for account recovery)
• Account password (stored as a one-way hash — we cannot read your password)
• Preferred language (English or Urdu)

2.2 Identity Verification (KYC) Data

Before your first withdrawal, bed pkr requires identity verification. We collect:

• CNIC number and a clear photograph of the front and back of your CNIC
• A selfie photograph taken at the time of verification
• Proof of address where required for enhanced due diligence

KYC documents are handled through a secure verification system and are retained only as long as required for regulatory and fraud prevention purposes.

2.3 Financial Data

bed pkr collects records of your deposit and withdrawal transactions including amount, method, date and outcome. We do not store your full JazzCash PIN, Easypaisa wallet PIN, bank account credentials or card numbers on our servers. Payment credentials are processed directly through the respective payment provider's secure API.

2.4 Gameplay Data

We collect data about your activity on the bed pkr platform including game sessions played, bet amounts, win/loss records, session duration and platform features used. This data is used to manage your account, calculate promotions and bonuses, produce responsible gaming reports and detect unusual activity patterns.

2.5 Technical & Device Data

When you access bed pkr, our servers automatically collect:

• IP address
• Device type, operating system and browser version
• Mobile network carrier (where applicable)
• Session timestamps and page navigation logs
• Connection quality indicators

2.6 Communications Data

If you contact bed pkr support, we retain records of those communications — including live chat transcripts, email exchanges and any documents or screenshots you share — for a period of three years. These records are used for quality assurance, dispute resolution and regulatory compliance.

3How We Use Your Data

bed pkr uses your personal data for the following purposes:

• Account management: Creating, maintaining and securing your account; processing login and password recovery; identifying you when you contact support.
• Payment processing: Initiating and confirming deposits and withdrawals; verifying payment method ownership; investigating payment disputes.
• Identity verification: Confirming your age and identity for KYC compliance; detecting duplicate accounts; preventing underage access.
• Fraud prevention and security: Monitoring account activity for suspicious patterns; detecting and investigating fraudulent transactions; protecting the platform from abuse.
• Regulatory compliance: Maintaining transaction records as required by applicable regulations; responding to lawful requests from regulatory and law enforcement authorities.
• Responsible gaming: Tracking your play history to power deposit limits, loss limits and session reminders; identifying patterns that may indicate harmful gambling behaviour; facilitating self-exclusion where requested.
• Promotions and bonuses: Calculating and crediting VIP cashback; verifying eligibility for welcome offers and ongoing promotions; preventing bonus abuse.
• Platform improvement: Analysing aggregated, anonymised usage data to improve game selection, payment flows and user experience on bed pkr. This analysis does not involve individual user profiling.
• Communications: Sending service notifications including deposit confirmations, withdrawal updates, security alerts and important policy changes via SMS to your registered mobile number.

4Legal Basis for Processing

Every data processing activity on bed pkr is conducted under one of the following legal bases:

• Contract performance: Processing necessary to provide the services you've signed up for — account management, payments, game access.
• Legal obligation: Processing required by applicable regulations — KYC/AML compliance, record-keeping requirements, responses to regulatory authorities.
• Legitimate interests: Processing for fraud prevention, platform security and responsible gaming monitoring, where those interests are not overridden by your privacy rights.
• Consent: Processing for optional communications such as promotional SMS messages, where we've obtained your explicit agreement during registration or through your account settings.

5Who We Share Your Data With

bed pkr does not sell your personal data. We share data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

All third parties that receive personal data from bed pkr are bound by data processing agreements that restrict how they may use that data. They may not use your data for their own marketing or share it further without our authorisation.

6Data Retention

bed pkr retains your personal data for as long as your account is active and for defined periods after account closure. The following retention periods apply:

• Account registration data: Retained for the duration of your account plus 5 years after closure, to meet anti-money laundering and regulatory record-keeping requirements.
• KYC documentation: Retained for 5 years following your last transaction on bed pkr, in accordance with applicable financial regulations.
• Transaction records: Retained for 5 years following each transaction.
• Gameplay history: Retained for 3 years, used for responsible gaming reporting and dispute resolution.
• Support communications: Retained for 3 years from the date of the interaction.
• Technical and device logs: Retained for 12 months on a rolling basis.
• Marketing consent records: Retained for the duration of your consent plus 2 years to demonstrate compliance.

When retention periods expire, bed pkr either securely deletes the data or anonymises it so it can no longer be associated with your identity. Anonymised aggregated data may be retained indefinitely for statistical analysis without affecting your privacy.

7Your Data Rights

As a bed pkr account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@bedpkr.bet with the subject line "Data Rights Request":

8Cookies & Tracking

8.1 What Cookies We Use

bed pkr uses cookies and similar technologies on the platform for the following purposes:

• Essential cookies: Required for the platform to function — maintaining your logged-in session, remembering your language preference and ensuring security tokens work correctly. These cannot be disabled without breaking core functionality.
• Functional cookies: Remembering your game preferences, stake settings and display choices between sessions. These improve your experience but are not strictly necessary.
• Analytics cookies: Anonymised data on how players navigate the platform, which helps bed pkr identify usability issues and improve the experience. No individual player is identifiable from this data.
• Security cookies: Used by our fraud detection systems to create a device fingerprint that helps identify unusual login patterns. This data is processed as described in Section 5.

8.2 Managing Cookies

You can manage cookie preferences through your browser settings. Blocking all cookies may affect the functionality of the bed pkr platform — specifically, essential cookies are required for login sessions to work correctly. For the best experience, we recommend allowing at least essential and functional cookies.

9Security Measures

Protecting your personal data is a technical and operational priority at bed pkr. The following security measures are in place:

• TLS 1.3 encryption: All data transmitted between your device and bed pkr servers is encrypted using current-standard TLS 1.3 protocols.
• Password hashing: Your account password is stored as a one-way cryptographic hash. bed pkr cannot retrieve your plaintext password and will never ask for it.
• Two-factor authentication: Available for all accounts, adding a second verification layer at login. Strongly recommended for all bed pkr members.
• Automated anomaly detection: Our systems continuously monitor login patterns, payment activity and gameplay behaviour for indicators of unauthorised access or fraudulent activity.
• Access controls: Internal access to player data is restricted to authorised staff on a need-to-know basis. Access logs are maintained and reviewed.
• Payment data isolation: Full payment credentials (JazzCash PINs, bank details, card numbers) are processed through the respective provider's own secure systems and are never stored in bed pkr's database.

Despite these measures, no online platform can guarantee absolute security. If you suspect unauthorised access to your bed pkr account, contact support immediately — your account can be frozen within minutes of your request.

10Children's Privacy

The bed pkr platform is strictly for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If a minor accesses the platform using false registration information, any account they create will be closed upon discovery and all associated data will be deleted.

If you are a parent or guardian and have reason to believe a minor has registered on bed pkr, contact us at support@bedpkr.bet immediately and we will investigate and close the account without delay.

11International Data Transfers

Some of the third parties that process data on behalf of bed pkr — including certain game providers and security services — may operate servers located outside Pakistan. Where personal data is transferred internationally, bed pkr ensures that appropriate safeguards are in place, including contractual data protection clauses that require the receiving party to maintain equivalent standards of data protection to those applied within Pakistan.

Game session data shared with licensed game providers is anonymised to session tokens that cannot be reverse-engineered to identify individual players. Financial data shared with international payment networks (Visa, Mastercard) is handled under those networks' established international data protection frameworks.

12Marketing & Communications

12.1 Service Communications

bed pkr sends service communications — deposit confirmations, withdrawal notifications, security alerts, important policy updates — via SMS to your registered mobile number. These communications are part of the account service and are sent regardless of your marketing preferences. You cannot opt out of service communications without closing your account.

12.2 Promotional Communications

With your consent — provided during registration and manageable at any time from your account settings — bed pkr may send promotional messages about offers, bonuses, new games and VIP programme updates via SMS. You can withdraw this consent at any time by updating your communication preferences in your account settings or by replying STOP to any promotional SMS. Opting out of promotional communications has no effect on your account access or ability to play.

12.3 No Unsolicited Third-Party Marketing

bed pkr does not pass your contact details to third parties for their own marketing purposes. You will not receive promotional messages from bed pkr's partners using the contact information you registered with us.

13Changes to This Privacy Policy

bed pkr may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements or platform functionality. Where changes are material — affecting your rights in a significant way — we will notify you via SMS to your registered mobile number at least 7 days before the changes take effect.

The current version of this policy is always published at bedpkr.bet/privacy-policy with the date of last update displayed at the top. Continued use of the bed pkr platform after an update takes effect constitutes acceptance of the revised policy. If you disagree with any update, you may close your account before the effective date.

14How to Contact Us

For any privacy-related enquiry, data rights request or concern about how bed pkr handles your personal information, contact us through the following channels:

• Email: support@bedpkr.bet — use subject line "Privacy" for priority routing to our data protection team.
• Live Chat: Available 24/7 on the bed pkr platform. Ask to speak with the data protection team for formal requests.
• FAQ: Common questions about accounts, data and privacy are answered on the bed pkr FAQ page.

We aim to acknowledge all privacy enquiries within 24 hours and to resolve most requests within 30 days. Where an enquiry is complex and requires more time, we will contact you with a progress update before the 30-day mark.